Local Pick Up (Severance)

We’re now offering free local pick up from Severance!

You may pick up your orders from the Welcome Desk or Security Office at Severance on the following days:

  • Monday through Friday (9:00 a.m. - 5:00 p.m.)

Placing Your Order

During the checkout process, please select "Pick Up" under the delivery options. You’ll receive an e-mail notifying you when your order is ready. After receiving your notification, you may pick up your order on any day Monday through Friday between 9:00 a.m. and 5:00 p.m.

Picking Up Your Order

When picking up your order, you may park for free in Lot S-29 Campus Parking Garage (off East Boulevard) for up to 30 minutes. Enter Severance through the sliding glass doors and proceed to the Welcome Desk. Ask the attendant for your order.

You can also pick up your order at the Store in Smith Lobby starting from two hours before the concert, at intermission, or after the concert.

 If you have questions, please contact us by phone at (216) 231-7477 or by email at TCOStore@clevelandorchestra.com


11001 Euclid Avenue

Cleveland, Ohio 44106